Privacy

Data Protection Declaration

1. General information

We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about the handling of your personal data when using our offers on the Internet, such as our website and our online shop. The following information also relates to the use of our offer with mobile devices, e.g. B. Smartphones or tablets. Personal data is all data with which you can be personally identified or which you can identify using an identifier, for example your IP address or credit card number. This data protection declaration explains on what legal basis and for what purpose this happens. In addition, we will inform you about the rights you have with regard to the use of personal data. If you have any questions about how we use your personal data, please contact us as the responsible body. For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this online offer uses an SSL or. TLS encryption. You can recognize an encrypted connection by the character string "https: //" and the lock symbol in your browser line.

We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about the handling of your personal data when using our offers on the Internet, such as our website and our online shop. The following information also relates to the use of our offer with mobile devices, e.g. B. Smartphones or tablets. Personal data is all data with which you can be personally identified or which you can identify using an identifier, for example your IP address or credit card number. This data protection declaration explains on what legal basis and for what purpose this happens. In addition, we will inform you about the rights you have with regard to the use of personal data. If you have any questions about how we use your personal data, please contact us as the responsible body. For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this online offer uses an SSL or. TLS encryption. You can recognize an encrypted connection by the character string "https: //" and the lock symbol in your browser line.

2. About us (Data protection support team)

Managing directors authorized to represent the company:

  • Thomas Werner,
  • André Wedemeyer,
  • Uwe Niederprüm

Contact details of the data protection officer:

  • Register Court:
  • Court Bremen
  • Register number:
  • HRB 10081

3. Visiting the website www.avdelinger.heidenreich.no

Visiting our website www.avdelinger.heidenreich.no automatically leads to the anonymized collection of the following data on our server:

  • Shortened IP address
  • Date/Time
  • Accessed time zone
  • Access status
  • Access type
  • Protocol version
  • Name and size of the accessed files
  • Exit page
  • Used web browser
  • Type and number of our websites called

The above-mentioned, non-personal information is automatically collected through the normal operation of our internet services. There is no merging of this usage data from the visit to our website with the personal data provided via the registration mask. For us, any personal reference of the usage data is excluded. We use the above data for the purpose of troubleshooting, to compile statistics and to measure the activities on the website with the aim of increasing the usefulness of our offer for you. This also means that there is a legitimate interest so that data processing is justified in accordance with Art. 6 Paragraph 1 Clause 1 Letter f GDPR. Only our IT administrator has internal access to this data for the purposes mentioned above. We collect the aforementioned data only for the period of use; once the usage has ended, the data will be deleted immediately, but no later than after seven days. We receive information via so-called cookies and web analysis services as soon as your web browser opens our pages. These identification symbols support various service functions of our website and are automatically transmitted to the hard drive of your computer or other mobile device via your web browser. You can prevent this function by setting your browser accordingly. In this case, however, a personalized service is not possible. In these cases, your anonymized IP address may also be transferred to the USA. You can find more information about the cookies and web analysis tools we use below under the heading "Use of cookies and web analysis services".

4. Contacting us via www.avdelinger.heidenreich.no

On our webpage www.avdelinger.heidenreich.no, you have the option to contact a GC-location near you by phone or via e-mail. We are collecting, processing and using your personal data which you are giving us while contacting us according to the legal provisions and according to this data protection declaration. We need your e-mail-address to handle your request. You may provide further data on a voluntary basis. For example, your name or your postal address. You are always contacting us on a voluntary basis. According to art. 6 paragraph 1 letter b of the GDPR, we collect, save and use your data for the purposes of contact requested by you. Our employees forward your request to the responsible department. Your contact details are saved for the purpose of contacting you in case your request us to get in touch with you. Please inform us if you do not wish to communicate with us anymore. In that case your data will be anonymized immediately and they will only be used for statistical purposes. If you would like to receive more detailed information or a more specific system- /product proposal, we will collect more personal data as far as you provide them to us voluntarily.

5. Storage period

We delete your personal data according to the following criteria: If you request a call-back, a consultation or agency services to get a professional installation engineer, we will delete your data as soon as the purpose of the collection has been fulfilled, however not later than the expiration period of the legal storage time (Art. 147, paragraph 3 of the German tax code), that is to say after a period of 10 years, starting with the date of the conclusion of the last purchase. As far as you have agreed to our no-limitation-period-clause, we will save your data until you revoke your consent or until the time of the expiration of the contract.

6. Provision of your data

All details that you give to us via www.avdelinger.heidenreich.no are given voluntarily. We always only ask for the data which are necessary for providing the services requested by you. You may voluntarily consent to giving us more information.

7. Declaration of consent

If you have given us a declaration of consent, for example for receiving the newsletter, the following rules will apply: We will send you information about the latest offers and campaigns via e-mail. You may give your consent by ticking the corresponding box (mouse click). The consent declaration contains all the information regarding its’ purpose. It is your free decision to give your consent. Of course you may revoke your consent at any time. If you wish to revoke your consent, please click on the link in our e-mail or send an e-mail to: datenschutz@gc-gruppe.de .

8. Transmission to third countries / Automated Decision Making or Profiling

We do not transmit your data to locations outside the EU. Automated decision making (for example with the help of artificial intelligence) or profiling is not taking place on our websites.

9. Your rights

Correction:You have the right to request immediate correction of incorrect or incomplete personal data related to you.
Request for informationYou have the right to request confirmation from us as to whether your personal data has been processed. If this is the case, you have the right to receive information about the data collected, stored or used about you as well as the following information:
  • he purposes of the processing;
  • the recipients or categories of recipients to whom we have disclosed or will disclose the personal data;
  • if possible, the planned duration for which we will store the personal data or, if this is not possible, the criteria for determining this duration;
  • the existence of further rights (see below);
  • if the personal data are not collected from you, all available information about the origin;
  • the existence of automated decision-making including profiling and, if necessary, further information on this.

You have the right to be informed about the appropriate guarantees according to Art. 46 GDPR if your data is forwarded to a third country or an international organization.

Deletion:You may request the immediate deletion of personal data related to you. We are obligated to immediately delete your personal data if one of the following reasons applies:
  • Your personal data do not serve the purposes for which they were originally collected or processed anymore.
  • You revoke your consent and there is not any other legal basis for their processing.
  • You may object to the processing (see below).
  • Your personal data were processed unlawfully.
  • The deletion of your personal data is necessary in order to comply with a legal obligation according to EU law or the law of the member states.
  • We have collected the personal data on the basis of the consent given by a child.
Restriction of processing:You may request a restriction of processing if one of the following conditions applies:
  • The processing of the data is unlawful and instead of requesting the deletion of the data, you are requesting a usage restriction of the personal data.
  • We do not need the personal data for the purpose of processing any longer, but you need the data for claiming, exercising or defending rights; or
  • You objected to the processing (see below) and it hasn’t been decided yet if our legitimate reasons outweigh yours.
Objection:You have the right to object to the processing of your personal data due to your special circumstances and at any time if your objection is based on one of the following reasons:
  • The processing of your personal data from our side is necessary for exercising a task of public interest or it is happening because of official authority, transferred to us, is being exercised; or
  • The processing is necessary in order to protect our lawful interests or the interests of a third party, as far as your interests or fundamental freedoms which require the protection of your personal data do not overweigh.

You also have a right to object to the profiling supported by the processing of your data. If we process your personal data for the purpose of direct marketing, you will have the right to object to the processing of your personal data for such marketing purposes at any time. This also applies to profiling as far as it takes place in relation to direct marketing. You also have the right to object on grounds relating to your particular situation, to the processing of your personal data for the purpose of scientific or historic research purposes, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

Revocation of consent:You have the right to revoke your consent at any time. Withdrawing your consent does not affect the legality of the processing carried out on the basis of your consent up until the withdrawal. You can revoke your consent at any time by deactivating cookies that are not required in our cookie banner. You can find more information on withdrawing consent in the section “Declarations of consent given” of this data protection declaration.
Right of appeal to the supervisory authority:If you are of the opinion that the processing of your personal data infringes the currently applicable law, you have the right to appeal to a supervisory authority, especially in the country of your residence or your workplace or at the place of the alleged infringement. If you have any doubts, please contact the responsible Data Protection and Freedom of Information Commissioner in Bremen (Arndtstraße 1 27570 Bremerhaven, Telephone: +49 421 3612010 or +49 471 5962010, Fax: +49 421 49618495 E-mail: office@datenschutz.bremen.de ). Exercising this right doesn’t affect your right to appeal to an administrative authority or to the court.

Directive on the use of cookies

What are cookies?

In order to make visiting our online offer attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. These text files are used to archive information for a limited period of time. Your browser saves the cookies in the form of a readable text file as soon as you visit our website. If you are registered with us, the cookies help us to recognize your device (computer, tablet or smartphone) the next time you visit our online offer. Certain cookies could contain personal data.

What kind of cookies do we use?

Some of the cookies we use enable you to use our online offer (so-called session cookies). If this cookie is switched off, our website cannot be accessed. The authentication cookie gives you access to the log-in area. Without this cookie, neither registration nor access to the log-in area is possible. These session cookies are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser the next time you visit (so-called persistent cookies). Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie. We use a so-called retargeting cookie for advertising purposes. This enables us to show you interesting advertising offers outside of our offers on the Internet.

For what purpose and according to which legal basis are we using cookies?

Most of the cookies we use do not save any information that identifies or makes you identifiable as a person. Rather, these cookies give us general and anonymized information about the visitors to our online offers, the offers called up, the browsers and operating systems used and from which cities our visitors come. We only record the IP address in abbreviated form in such a way that individual identification and assignment is not possible. In some cases, the cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, processing takes place in accordance with Art. 6 Paragraph 1 Clause 1 Letter b GDPR to carry out the contract with you. As far as we - as discussed in detail below - collect data with cookies beyond the execution of the contract, this is done in order to gain knowledge for the optimization of the functionalities and contents of our online offer. In particular, we use the offers of the third-party providers listed below to draw attention to our offers with their help. The resulting data enables us to measure how successful our online advertising measures are. We are pursuing the legitimate interest in finding out within the scope of market research which offers are of interest to you. This enables us to adapt our online offer as required. In addition, we can use the statistical data transmitted to us to identify faults and understand how the advertising costs were calculated. The justification for this data processing results from Art. 6 Paragraph 1 Clause 1 Letter f GDPR.

How to disable cookies

You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are switched off, our pages cannot be accessed or only to a limited extent. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Do we use cookies from third parties?

We sometimes work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies may also be stored on your device when you visit our online offers (cookies from third-party providers). The information on the use of such cookies and the scope of the data collected with them can be found in more detail below. We use some cookies or tools because they are necessary so that we can provide you with our online offer. In this case, the legal basis for the processing is the usage contract concluded with you (Art. 6 Paragraph 1 Letter b GDPR) or our legitimate interest, provided that no conflicting interests can be identified and there is no objection (Art. 6 Paragraph 1 Letter f GDPR). We only use all other cookies on the basis of your consent (Art. 6 Paragraph 1 Letter a GDPR). Some of the third-party cookies we use lead to data processing in the USA. In this case, too, we only use cookies with your consent (Art. 6 (1) (a) GDPR). These providers (e.g. Google, Facebook) have committed to complying with the data protection provisions of the EU-US Privacy Shield, the legal framework for the transatlantic transmission of data on which the European Commission and the United States have agreed (IMPLEMENTING DECISION (EU) 2016/1250 OF THE COMMISSION of July 12, 2016 in accordance with Directive 95/46 / EC of the European Parliament and of the Council on the adequacy of the protection offered by the EU-US Privacy Shield (announced under file number C (2016) 4176) ). These providers are also registered with the US Department of Commerces “Privacy Shield” program. However, the European Court of Justice has declared this agreement to be invalid and has ruled that the USA does not have a level of data protection comparable to the EU (ECJ, ruling of July 16, 2020 - C-311/18, Rn. 200, Facebook / Schrems II). The laws of the USA give various security agencies unrestricted monitoring powers, also through the use of monitoring programs that enable the mass collection and analysis of data. According to national laws, US providers are obliged to grant the security authorities access to the data processed by them, even if they are processed by a foreign company. With the granting of consent, there is a risk that the data collected via cookies will become part of the mass surveillance in the USA. There is no legal remedy or effective judicial process available in the United States against such surveillance.

Use of Google Maps

This website uses Google Maps to display interactive maps and to create directions. In the EU and EEA, Google Maps is a map service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). You will only see the integrated Google Maps map after you have given your consent (Art. 6 Para. 1 Letter a GDPR). On our website you will first see a preceding field with a reference to Google Maps. There is no data transfer to Google yet. Only when you have activated the preceding field and consent to the use of Google Maps will data be transferred with Google. When Google Maps is activated and used via our website, information about the use of this website including your IP address, device information (operating system), your location and the start and destination addresses entered as part of the route planner function can be transmitted to Google in the USA and stored there become. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. We have no influence on the amount of data that Google collects in this way. We ourselves do not collect any personal data in connection with the use of Google Maps.

According to our level of knowledge, this is at least the following data:

  • the date and time of your visit to our website,
  • Internet address or URL of the website called up,
  • IP address
  • location data
  • Start and destination addresses entered as part of the route planning.

Further information can be found in Google's data protection declaration at: https://policies.google.com/privacy?hl=de . Google Maps is used in accordance with Google's terms of use at https://policies.google.com/terms?hl=de&gl=de and the terms and conditions at https://www.google.com/intl/de_de/help/terms_maps .

Use of Google Web Fonts

Fonts from Google Fonts are used on this website. Google Fonts is a service provided by Google Inc. ("Google"). The integration of web fonts takes place exclusively in "offline" mode. The font files are stored on our own server (local hosting). There is no cloud / remote-based access and your IP address is not transmitted to Google.